> For the complete documentation index, see [llms.txt](https://brandsxgames.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://brandsxgames.gitbook.io/documentation/reference/support.md).

# Support

You're not integrating this alone. We're a small team and you'll talk to actual people who know the SDK, not a ticket queue.

## During a pilot

Pilot partners get hands-on help: a live walkthrough of the plugin, support placing your first surfaces, and someone to profile alongside you if you want the performance numbers verified on your own title. If something doesn't behave the way this documentation says, that's on us to fix — tell us.

## Getting help

* **Direct line to the team** — your bxg contact is the fastest route during a pilot.
* **Live walkthrough** — we're happy to screen-share the demo level and your integration.
* **Engineering questions** — SDK behaviour, edge cases, your specific engine setup: send them over and we'll get a real answer back, not a deflection.

## Useful references

* [Installing the plugin](/documentation/unreal-engine/installation.md)
* [Your first ad surface](/documentation/unreal-engine/your-first-ad-surface.md)
* [Settings reference](/documentation/unreal-engine/settings-reference.md)
* [Performance & impact](/documentation/reference/performance-and-impact.md)

If you're evaluating and have questions this documentation doesn't answer, reach out before you commit time to a build. We'd rather have the conversation early.


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